We believe that a thriving community is a company's most valuable asset. Community unlocks the power of your customer network, enabling you to scale your business, resources, and presence in ways that traditional marketing or advertising channels can't.
When done right, community will enable and improve customer acquisition, support, success, and retention in ways you never thought possible.
But building a successful community isn't easy. You're stuck manually wrangling spreadsheets, making decisions with incomplete data, and failing to prove the value and impact that you anecdotally know exists.
That's why we're building Commsor — not just a platform for Community Managers, but a platform to make entire organizations Community-Led.
Communities flourish when their members have an enjoyable and safe space to be their authentic selves. We ensure everyone is encouraged to respectfully speak their mind, challenge the status quo, and bring the fun.
Communities are the whole reason we exist — so we care about them a lot. Seeing communities thrive is pretty much our favorite thing, so we center them in everything we do.
Lightweight, that is. There are no extra points for the most complex solution to a problem. We delight our customers (and ourselves) with iterative results in pursuit of maximizing impact while reducing wasted time, energy, and resources.
We're entrepreneurial at heart and put an emphasis on individual responsibility and autonomy. Everyone contributes to our success.
We welcome change and challenges with a growth mindset and believe every hard thing is an opportunity to become better at what we do.