Commsor Terms, Privacy and Security Policies
By accessing the website at https://commsor.com/ and any subdomains, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.
In no event shall Commsor or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Commsor's website, even if Commsor or a Commsor authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
The materials appearing on Commsor's website could include technical, typographical, or photographic errors. Commsor does not warrant that any of the materials on its website are accurate, complete or current. Commsor may make changes to the materials contained on its website at any time without notice. However Commsor does not make any commitment to update the materials.
Commsor has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Commsor of the site. Use of any such linked website is at the user's own risk.
Commsor may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.
These terms and conditions are governed by and construed in accordance with the laws of Delaware and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.
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Welcome to Commsor Inc.
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Commsor Inc. (“Commsor”, “us”, “we”, and/or “our”) operates www.Commsor.com and related services available through our online portals (hereinafter referred to as our “Service”).
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This privacy policy (“Privacy Policy”) governs your use of our Service, and explains how we collect, use, safeguard, share, and disclose information from or about users of our Service (“Users”) or their devices. If you are located in the European Economic Area, this Policy informs you of your choices and our practices in relation to your Personal Data. For the purpose of this Policy, “Personal Data” means any information relating to an identified or identifiable individual.
By using our Service, you agree to the collection, use, and disclosure of information in accordance with this Privacy Policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.
Our Terms and Conditions (“Terms”) govern all use of our Service and together with the Privacy Policy constitutes your agreement with us.
We may collect several different types of information from or about you or your devices from various sources, as described below.
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If you do not provide your information when requested, you may not be able to use our Service if that information is necessary to provide you with our Service or if we are legally required to collect it.
Registration and Profile Information. When you sign up for an account, register to use our Service, request access to our Service, or participate in demos, we ask you to create a password and ask you for your email address, first name and last name, community or company name, information about the communication tools and platforms that you use, information about your community-building goals and challenges you face in building your community, and other information.
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Payment Information. When you make a purchase, third-party service providers that handle payments for us will receive your payment card information.
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Funding Application Information. If you apply for funding from us through our Service, we ask for your name, email address, company name, company URL, information about your product, demo video or presentation, and other information you choose to provide.
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Communications. If you contact us directly, we may receive additional information about you. For example, when you contact us for customer support, we will receive your email address, social media handle, the contents of a message or attachments that you may send to us, and other information you choose to provide. If you subscribe to our newsletter, then we will collect certain information from you, such as your email address. You may opt out of receiving promotional communications from us through the link in the message or by emailing us at support@commsor.com.
Device Information. We receive information about the device and software that your browser sends whenever you visit our Service or when you access our Service by or through a mobile device, including your computer's Internet Protocol (“IP”) address, web browser type, browser version, operating system version, and unique device identifiers.
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Usage Information. To help us understand how you use our Service and to help us improve it, when you use our Service, we automatically receive information about your interactions with our Service, like the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data (“Usage Data”).
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Location Information. When you use our Service, we infer the general physical location of your device and the geographic regions our Users come from. For example, your IP address may indicate your general geographic region.
Third-Party Services. You may also post messages, comments, photos, or reviews on our pages available through third-party platforms, including Slack channels, and on Twitter or LinkedIn. If you do so, we and other users may be able to view the information you make available through these third-party platforms.
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Other Third Parties. We may receive additional information about you from third parties and combine it with other information.
We use the information we collect:
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Our Use of European Personal Data
‍If you are located in the European Economic Area, we only process your information when we have a valid “legal basis”, including when:
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While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by emailing at support@commsor.com.
We may also collect information that your browser sends whenever you visit our Service or when you access Service by or through a mobile device (“Usage Data”).
This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When you access Service with a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your Personal Data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
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We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.
Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
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If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there.
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Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
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Commsor will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other Personal Data. For more information about how we transfer outside of the EEA, or to obtain a copy of the contractual safeguards we use for such transfers, you may contact us using the contact details given below.
We may share or otherwise disclose information that we collect from or about you as described below, permitted by law, or otherwise disclosed to you at the time of collection.
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Disclosure for Law Enforcement and Similar Disclosures. We may access, preserve, and disclose information about you if we believe doing so is required or appropriate to: (a) comply with law enforcement requests and legal process, such as a court order or subpoena; (b) comply with requests from auditors, examiners, or other regulators; (c) respond to your requests; or (d) protect your, our, or others’ rights, property, or safety.
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Business Transaction or Other Asset Transfers. We may disclose and transfer information about you to service providers, advisors, potential transactional partners, or other third parties in connection with the consideration, negotiation, or completion of a corporate transaction in which we are acquired by or merged with another company or we sell, liquidate, or transfer all or a portion of our business or assets.
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Subsidiaries and Affiliates. We may share any information we receive with our partners, subsidiaries, and affiliates for any of the purposes described in this Privacy Policy.
Service Providers. We may share any information we receive with contractors, vendors, service providers, and other third-party companies and individuals in connection with the provision of our Service.
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Other Community Members. Our Service allows you to connect and communicate with other Users as you build your community. Certain information that you make available in our Service, such as your comments in our forums and channels will be viewable by other users in these forums and channels by default. We are not responsible for other Users use of available information, so you should carefully consider whether and what to post or how you identify yourself on our Service.
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Marketing. We do not rent, sell, or share information about you with non-affiliated third parties for their direct marketing purposes, unless we have your permission.
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Consent. We may also disclose information about you or your devices to fulfill the purpose for which you provide it or with your permission or consent.
The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
If you are located in the European Economic Area, you have the additional rights described below.
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In certain circumstances, you have the following data protection rights:
You may exercise these rights by contacting us at support@commsor.com. Please note that we may ask you to verify your identity before responding to such requests. Please note, we may not able to provide our Service without some necessary data. Please note that there are exceptions and limitations to each of these rights, and that while any changes you make will be reflected in active user databases instantly or within a reasonable period of time, we may retain information for backups, archiving, prevention of fraud and abuse, analytics, satisfaction of legal obligations, or where we otherwise reasonably believe that we have a legitimate reason to do so.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area.
CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require a person or company in the United States (and conceivable the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy. – See more at: https://consumercal.org/about-cfc/cfc-education-foundation/california-online-privacy-protection-act-caloppa-3/
According to CalOPPA we agree to the following:
Our Policy on “Do Not Track” Signals:
We honor Do Not Track signals and do not track, plant cookies, or use advertising when a Do Not Track browser mechanism is in place. Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.
You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.
Update Your Information. Users are able to change their personal information by emailing us at support@commsor.com.
Marketing Communications. You can unsubscribe from our promotional emails via the link provided in the emails. Even if you opt-out of receiving promotional messages from us, you will continue to receive administrative messages from us.
Our Service may contain links to other websites, products, or services that we do not own and are not operated by us. If you click a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit before providing any information to them.
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We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services, and this Privacy Policy does not apply to your activities on these third-party services or any information you disclose to these third parties. If you have any questions about how these other sites or services use information from or about you, you should contact them directly.
Commsor uses Google’s Application Programming Interface (API) Services to enable the user authorization feature for accessing the Commsor platform.
Commsor's use and transfer to any other app of information received from Google APIs will adhere to the Google API Service User Data Policy, including the Limited Use Requirements.
Our Service does not address anyone under the age of 18.
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We do not knowingly collect, maintain, or use Personal Data from anyone under the age of 18, and no part of our Service is directed to children. If you learn that a child has provided us with Personal Data in violation of this Privacy Policy, please contact us at support@commsor.com. If we become aware that we have collected Personal Data, from children, we take steps to remove that information from our servers.
We may update this Privacy Policy from time to time. If we materially change the ways in which we use or share information from or about you or your devices previously collected from you through our Service, we will make reasonable efforts to let you know via email and/or a prominent notice on our Service.
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You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy, please contact us:
By email: support@commsor.com
Data security is a top priority for Commsor, and Commsor believes that working with skilled security researchers can identify weaknesses in any technology.
If you believe you've found a security vulnerability in a Commsor service, please notify us; we will work with you to resolve the issue promptly.
While researching, we’d like you to refrain from:
Thank you for helping to keep Commsor and our users safe!
We may revise these guidelines from time to time. The most current version of the guidelines will be available at www.commsor.com/security
Commsor is always open to feedback, questions, and suggestions. If you would like to talk to us, please feel free to email us at security@commsor.com
Employees who violate this policy may face disciplinary consequences in proportion to their violation. Commsor management will determine how serious an employee’s offense is and take the appropriate action.
It is the Commsor InfoSec team's responsibility to see if this policy is enforced